Support · ZAVENO
This is an English translation provided for convenience. If there is any discrepancy, the Spanish version prevails.
Contact: hola@zaveno.app · Privacy and personal data: privacidad@zaveno.app
We respond within a maximum of 5 business days. ZAVENO is in closed testing; if something fails, send us a screenshot, what you were doing and your phone model.
Frequently asked questions
How do I sign in?
With the invitation code you were given: at train.zaveno.app tap "Create new profile" and confirm with your phone's fingerprint or face (passkey). There is no password.
How do I connect my watch or band?
In Settings → Integrations: WHOOP with one button; Garmin, Amazfit, Polar, COROS, Suunto or Oura through intervals.icu; on Android, Health Connect with the ZAVENO app. For live heart rate, use the + button inside the workout.
How do I connect Claude or ChatGPT?
In Settings → Integrations · AI. Claude opens with ZAVENO already filled in; ChatGPT requires a Plus or Pro plan and its developer mode. In both cases, you choose in ZAVENO what it can see and do, and you disconnect it whenever you want.
How do I download or delete my data?
In Settings → Privacy: "Download my data" or "Delete my account". You can also revoke your consent for health data there.
Does ZAVENO give me a diagnosis or a diet?
No. It is a training and wellness tool: it is not a medical service and it does not generate diets. Meal plans are prescribed by your professional.
Documents
- Privacy notice: zaveno.app/privacy.html
- Terms and conditions: zaveno.app/terms.html
- Health Connect data: zaveno.app/health-connect-privacy.html