ZAVENO

Comprehensive Privacy Notice · ZAVENO

Last updated: September 24, 2026 · Version: 1.3

This is an English translation provided for convenience. If there is any discrepancy, the Spanish version prevails.

1. Who is responsible for your data

Manolo Cicero Aranda, who operates the ZAVENO platform (zaveno.app), with an address for receiving notices and communications at Calle 18 #90 por 19, colonia Itzimná, C.P. 97100, Mérida, Yucatán, México, is the data controller responsible for the processing of your personal data.

The person in charge of handling all matters related to your data is Manolo Cicero Aranda. Contact: privacidad@zaveno.app.

2. What data we process

ZAVENO processes only the data on this list, depending on the features you use.

a) Account and access

b) Training

c) Sensitive personal data (health)

If you use ZAVENO AI (the app's AI assistant): your messages, the replies, the number of photos you added (photos are used to answer and are not stored on the server), the date and version of your consent for the chat, how many messages and how much AI service usage you use per day and per month, and the reports you send about a reply.

ZAVENO AI memory: if you leave it on, ZAVENO AI saves short facts you share to personalise its replies: your goals, training preferences, schedule, equipment, sports and how you like answers (up to 50 memories of up to 200 characters each). Memory never stores health data (injuries, symptoms, medications, diagnoses, supplements or readings from your wearable) or data from Strava or Oura. Every time it changes, the app shows you with an option to undo; in Settings → ZAVENO AI → Memory you can see it, edit it, delete it or turn it off (when off, nothing is saved or used).

d) Technical data

The data in item c) is sensitive personal data because it may reveal your health status. We process it only with your express consent (section 5).

3. What we use it for

Necessary purposes (without them we cannot provide the service):

  1. Creating and protecting your account, and letting you sign in with your passkey.
  2. Storing, displaying and syncing across your devices your training, your health and your nutrition.
  3. Calculating your metrics (Readiness, Load, Engine, zones and records) and offering you adjustments to the session when you start training. Suggestions are never applied automatically: if you do not accept them, you train what you had planned.
  4. Sending you the reminders you turn on.
  5. Connecting the services you activate (wearables, calendar, music and your AI assistant) and displaying their data.
  6. If you use ZAVENO AI (the app's AI assistant): answering your questions with your data, saving what you confirm, applying usage limits and reviewing the replies you report.
  7. Calculating aggregated, anonymous percentiles of HYROX races among ZAVENO athletes: your race counts toward the statistics for your division, and no individual's race is ever shown; they are calculated only when there are at least 5 races from other people.
  8. Maintaining the security of the platform, preventing abuse and backing up information.
  9. Handling your ARCO rights requests and complying with legal obligations.

Non-necessary purposes: currently ZAVENO does not use your data for any secondary purpose. There is no advertising, no sale of data, no commercial profiling and no training of artificial intelligence models with your information. If in the future we wanted to use it for anything else, we will ask you first and you may refuse without losing the service.

4. Where it comes from

5. Your consent for sensitive data

We ask for your express consent to process health data the first time you use a feature that requires it: the Health section, logging your weight or the daily check-in, or connecting a wearable. You give it as follows: you read this summary, check the acceptance box (which is never pre-checked) and tap I accept.

We store the date and time, the version of this notice and your response, as proof of your consent. If you do not give your consent, you can continue using the training features that do not require health data. You can revoke it in Settings → Privacy.

6. Who we share it with

Only when you decide to:

RecipientWhat it receivesWhat forHow you authorize it
Your coach on ZAVENOYour training, progress and recovery; supplementation only if you turn it onSo they can support you and suggest changes (you accept them or not)Settings → Coach: you choose your coach and revoke access whenever you want
Your AI assistant (Claude by Anthropic, ChatGPT by OpenAI, or another you connect with the ZAVENO connector)The data you authorize when you connect it, each time the assistant looks it up: read access to training and, if you check it, health; write access to routines, workouts, logs or the meal planSo your assistant can help you with your dataWhen you connect it, on ZAVENO's permission screen; you disconnect it in Settings → Integrations. What that assistant receives stays in your account with that provider, which handles it according to its own policy
Anyone with the public link to a workoutA read-only copy of that workout: exercises, sets and, if you check it, heart rate and distance (never notes, location or route)To share a workoutYou create the link, choose how long it lasts and revoke it whenever you want
Your calendar app (Google, Apple, Outlook or another)The names of your planned routines and your workouts, with their dateTo see them in your calendarYou create your private link in Calendar → Sync; you change it or turn it off whenever you want
Your friends in Gym BroThe session's routine and what you log in it, while it lastsTo train togetherYou share the session with its code or QR code and end it whenever you want
AuthoritiesWhatever is required by a duly founded and reasoned requestTo comply with the lawWithout consent, in the cases provided for by law

Transfers clause: in each case you decide at the moment of sharing. If you do not accept, nothing is shared.

Health data never goes to your AI assistant unless you give it health permission. The raw data from your wearables (for example, your heart rate variability) is not provided to the assistant or to ZAVENO AI.

Spotify: if you link your account, the connection lives on your device: your app talks directly with Spotify to show what is playing and control it. The ZAVENO server does not receive your Spotify data.

Providers that help us operate (processors, which process data on our behalf):

Our server is located in Mexico. ZAVENO AI uses OpenAI's servers in the United States.

7. Your ARCO rights and how to exercise them

You have the right to Access your data, Rectify it, Cancel it and Oppose its processing (ARCO rights: Access, Rectification, Cancellation and Opposition). You may also object to an automated decision about your health or your performance affecting you in a significant way. On ZAVENO, no suggestion is applied without your acceptance.

From the app you can, at any time, view and correct your information, download a copy of all your data and delete your account (Settings → Privacy).

By email, write to privacidad@zaveno.app with:

  1. your name and an email address where we can reply;
  2. something that proves you are the data subject (for example, writing from the email address you gave us or confirming from your session in the app);
  3. the right you are exercising;
  4. the data it refers to (except for access requests);
  5. any detail that helps locate it.

Time limits:

If you disagree with the response, you may turn to the Secretaría Anticorrupción y Buen Gobierno (Mexico's Ministry of Anti-Corruption and Good Governance), the authority on personal data protection.

8. How to revoke your consent or limit use

9. How long we keep it

10. Cookies and local storage

ZAVENO does not use third-party advertising or analytics cookies. It only uses technical storage, necessary for it to work: the session cookie that keeps you signed in, the browser storage where the app saves your information so it can work offline (including, if you link it, the connection with Spotify) and the service worker that allows it to be installed as an app.

If you clear the site data in your browser, it is deleted from that device, but not from your account.

11. Security

If a breach occurs that significantly affects your rights, we will notify you immediately. The notice will state what happened, what data was affected, what you can do and what we did.

12. Age and country

ZAVENO is for people 18 years of age or older and is intended for people who reside in Mexico.

13. Changes to this notice

Any change is published at zaveno.app/privacy.html, with its date and version, and we will let you know within the app. If a change requires new consent (for example, a new purpose), we will ask you for it before applying it.